July 27, 2005
On LA Times and Community
I posted on this issue here at Searchblog. These thoughts inform our ideas behind FM...
I posted on this issue here at Searchblog. These thoughts inform our ideas behind FM...
I've done a few interviews recently that have appeared as podcasts, and in them I've discussed some of the background and framing for FM. Here they are:
Background on how FM came about, especially via the book.
Also a lot of history and so on, with a lot of search/book, but good background on how FM was formed.
More about RSS and where Internet media seems to be going. Focus on the intimate nature of blogging, and what that means for marketing as a conversation.
I recently wrote a piece for Ad Age on the topic of disintermediation and media, and the folks there promised to put it outside registration, which they've finally done.
A few choice nuts:
Disintermediation is overrated.
Those who fear disintermediation should in fact be afraid of irrelevance -- disintermediation is just another way of saying that you’ve become irrelevant to your customers. It doesn’t mean there isn’t a customer, or middlemen of some sort who service that customer, or that the core proposition of your business has disappeared. It just means you’re in a bit of a rut, and as much as you might pine for the past, it’s probably time to rethink things before it’s too late.
....But the truth is, the products that are threatened by disintermediation are not imperiled because of technology; they are imperiled because they are based on models that offer less value to the customer than competing alternatives. In example after example, the middleman isn’t being cut out. He’s simply being replaced by a better one.
This is worth repeating: What we have grown to call disintermediation is, at the end of the day, simply the cold reality of someone doing our job better than we are. If you sense the cold breath of “disintermediation” on your back, more likely than not a bunch of upstarts are delivering your business’ core value proposition for less cost and in a better fashion than you are. And while it seems a bit obvious, it’s nevertheless true: You’ve probably fallen victim to old Railroad disease - you thought you were in the train business, but meanwhile, the other guys have figured out a better approach to moving cargo around the country.
Meanwhile, Fortune has another take on ad models shifting here.